Downloading iSolved | Go from Google Play/Apple Store

On your Android/Apple smart phone, open the application store and use the search term “iSolved” or “iSolved | Go” to find the application. Select the option to install this application. Once you have downloaded and installed iSolved | Go, please open it to proceed.

Enabling iSolved Access with iSolved | Go

Because there are many Network Partners that use iSolved, a code must be entered to link the iSolved | Go application to the correct iSolved environment.

To enable iSolved access for any user via the iSolved | Go Application, follow the directions below:

  1. Select the GEAR icon in the bottom left portion of the login screen.
  2. On the Network Partner tab, enter the following into the Network Partner ID field: SBSPayroll
  3. Click on the Save button to save the configuration. This should only need to be configured the first time.

Logging into the iSolved | Go Application

This is the login page for the iSolved | Go Interface. All users must exist in iSolved as self-service users with the appropriate permissions to use the features of the application. Note: The system accepts login from Employee Self Service users only. Client-level iSolved user information will not be accepted as a login for iSolved GO.

  1. Enter your iSolved user name in the User Name field. This is always your email address.
  2. Enter your iSolved password in the Password field.
  3. Click on the Login button to log into the application.

With the Remember Me option selected, the app will automatically log in upon launching.

Note: Your phone must use a lock screen secured with a PIN, pattern or fingerprint in order for auto- login to function. Otherwise, the User Name will be remembered, but you will have to enter your Password to log in.

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